Support

For direct support please email support@shadcnblocks.com. Otherwise use the chat client in the bottom right (turn off adblock). Note that our support hours are Mon-Fri, 9am-5pm MDT (Salt Lake City, USA). Any chat messages sent outside of these hours will be forwarded to our email and we will answer them when we are next online.

Salt Lake City, USA

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Payment & Access

Payment is processed using Stripe. After completing your purchase and logging in you will have immediate access.

Customizing components

Our components are provided as functional React components. Any customization is up to you and a general knowledge of React, HTML and CSS will be needed.

Technical support

If you find bugs or blocks that are not working as intended you can report the issue by pressing the bug icon on the blocks page and this will go directly into our Github issues queue to fix.

Please note we do not provide general support on how to code. It is mentioned several times that you must have HTML/CSS/JS knowledge to use these components.

Team plans support

  • If you would like to purchase more seats.
  • If you would like upgrade from an individual plan to a team plan.

Please contact us at support@shadcnblocks.com for any team plan support and sales.

Discounts

Q: Do you offer student discounts?
A: Yes, please email us at support@shadcnblocks.com on you .edu email address and we will provide you a 10% discount code.

Q: Do you offer partity pricing?
A: Unfortunately not at this time.

Refund policy

In general we do not offer refunds on digital goods as digital goods cannont be returned and unfortunately many people take advantage of this. Please consider carefully before your purchase and be mindful of putting me in a difficult position before requesting a refund. If you have a legitmate or extenuating reason please contact me.

Situations where refunds are not provided:

  • You’ve downloaded the item but no longer want it.
  • You just changed your mind.
  • The item was purchased in error.
  • You lack the skills to use or implement the code.
  • In your personal opinion you find the item low quality or it does not meet your expectations.
  • You request a refund but fail to provide a reason or evidence.
  • This is not an exhastive list, its just common requests I get.